📦 StockCraft Privacy Policy
Last Updated: January 1, 2026
TL;DR: We collect only the data necessary to provide our service. We don't sell your data. We
use industry-standard security. You control your data and can delete it anytime.
At StockCraft, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our inventory and order management platform.
1. Information We Collect
1.1 Information You Provide
When you create an account or use StockCraft, you provide us with:
| Category | Examples | Purpose |
|---|---|---|
| Account Information | Email, password, business name, full name | Account creation and authentication |
| Business Data | Materials, components, products, inventory levels, pricing | Core service functionality |
| Sales Data | Orders, transactions, customer names (if provided) | Sales tracking and reporting |
| Integration Data | API keys, marketplace credentials | Third-party integrations (e.g., Shopify) |
| AI Processing Data | Business metrics, product data, sales summaries, user queries, uploaded images | AI-powered insights, greetings, email generation, and chat assistance |
1.2 Information Automatically Collected
We automatically collect certain information when you use StockCraft:
- Usage Data: Pages viewed, features used, time spent, click patterns
- Device Information: Browser type, operating system, device model, IP address
- Log Data: Access times, error logs, performance metrics
- Cookies: Session cookies, preference cookies, analytics cookies
- Bot Protection: Our contact form uses Google reCAPTCHA v3 to prevent spam and abuse. reCAPTCHA collects hardware and software information (such as device and application data) and sends it to Google for analysis. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
1.3 Information from Third Parties
We may receive information from third-party marketplace integrations when you connect them to your StockCraft account:
- Marketplace Integrations: Order data and product information from connected e-commerce platforms (when you authorize such integrations)
- Authentication Service: Login verification through AWS Cognito
2. How We Use Your Information
2.1 Service Provision
- Create and manage your account
- Process and store your business data
- Calculate costs and generate reports
- Sync data with integrated marketplaces
- Provide customer support
2.2 Service Improvement
- Analyze usage patterns to improve features
- Identify and fix bugs and performance issues
- Develop new features based on user needs
- Conduct A/B testing for UX improvements
2.3 AI-Powered Features
- Generate personalized dashboard greetings and business insights
- Provide AI-powered recommendations and analysis of your business data
- Generate email marketing templates based on your specifications
- Scan and extract material usage data from uploaded images
- Enable conversational AI agent for data queries and assistance
2.4 Communication
- Send transactional emails (e.g., password resets, receipts)
- Notify you of important service updates
- Respond to your support requests
- Send optional marketing communications (you can opt out)
2.5 Security and Compliance
- Detect and prevent fraud or abuse
- Enforce our Terms of Service
- Comply with legal obligations
- Protect our rights and property
3. How We Share Your Information
We do NOT sell your personal information or business data to third parties.
3.1 Service Providers
We use the following third-party services to host and operate StockCraft:
- Amazon Web Services (AWS): Cloud hosting, storage, and database services
- AWS Cognito: User authentication and account management
- AWS SES: Transactional email delivery (notifications, password resets)
- Anthropic Claude (via AWS Bedrock): AI language models for generating personalized insights, greetings, email templates, and providing conversational assistance. When you use AI-powered features, your business data (such as product information, sales metrics, inventory levels, and user queries) is processed by Claude models (Claude 3 Haiku and Claude 3.5 Sonnet) through AWS Bedrock. This data is used solely to generate responses and is not used to train Anthropic's models. See Anthropic's Privacy Policy and AWS Bedrock's Data Privacy documentation for more information.
- Google reCAPTCHA: Bot protection for our contact form. Google collects information about your device and interaction to prevent spam and abuse. See Google's Privacy Policy for how they process this data.
When you connect third-party marketplace integrations (such as e-commerce platforms), data may be shared with those platforms according to their respective terms and privacy policies. You control which integrations to enable.
All service providers are contractually obligated to protect your data and use it only for specified purposes.
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