Shopify Auto-Sync

Keep your product catalog automatically synchronized with your Shopify store. Available on the Plus plan ($5/month).

Note: Auto-sync is only available on the Plus plan. Free tier users can still manually import products from Shopify.

Overview

Shopify Auto-Sync automatically synchronizes your product library (products and variants) from your Shopify store to StockCraft on a daily basis. This ensures your product catalog stays up-to-date without manual intervention.

What Gets Synced

What Doesn't Get Synced

Enabling Auto-Sync

Prerequisites

  1. Plus Plan Subscription: Upgrade to the Plus plan ($5/month) if you're on the free tier
  2. Shopify Integration: Your Shopify store must be connected to StockCraft

Steps to Enable

  1. Navigate to Settings → Integrations in your StockCraft dashboard
  2. Find the Shopify Integration section
  3. Locate the Auto-Sync toggle
  4. Click the toggle to enable automatic daily synchronization
  5. Your products will now sync automatically every day at 2:00 AM UTC
Integration Settings

Manage your Shopify integration settings

Free Tier Users: If you're on the free tier, the auto-sync toggle will be disabled. Click the upgrade message to switch to the Plus plan and unlock this feature.

Viewing Sync History

Once auto-sync is enabled, you can view your sync history in the Shopify Integration settings:

No Sync History

If you haven't completed any syncs yet, you'll see a message indicating no sync history is available. Your first sync will occur within 24 hours of enabling auto-sync.

Manual Sync

Even with auto-sync enabled, you can trigger an immediate sync when needed:

  1. Go to Settings → Integrations → Shopify Integration
  2. Click the "Sync Now" button
  3. Wait for the sync to complete (indicated by a loading spinner)
  4. View the results in the sync history section
Tip: Use manual sync after making significant changes to your Shopify store to immediately update your StockCraft catalog.

Upgrading from Free Tier

If you're currently on the free tier and want to enable auto-sync:

  1. Click the upgrade message next to the disabled auto-sync toggle
  2. You'll be redirected to the subscription management page
  3. Choose the Plus plan ($5/month)
  4. Complete the payment process
  5. Return to the Shopify Integration settings
  6. The auto-sync toggle will now be enabled and ready to use

What You Get with Plus Plan

Troubleshooting

Auto-Sync Toggle is Disabled

Cause: You're on the free tier or don't have Shopify credentials configured.

Solution: Upgrade to Plus plan and ensure your Shopify store is connected.

Sync Failed

Cause: Connection issues with Shopify or invalid credentials.

Solution: Check your Shopify connection settings and try a manual sync. Contact support if issues persist.

Products Not Updating

Cause: Products may not have changed since the last sync.

Solution: Auto-sync only updates products that have actually changed in Shopify. Check the sync history for details.

Duplicate Product Detection

Cause: Internal data inconsistencies where multiple local products reference the same Shopify Product ID.

Solution: The sync process now automatically detects and handles these duplicates by synchronizing only the first match found. If you see warnings in your sync report or notice unexpected data updates, verify your product list for any duplicate entries and remove the redundant records.

Sync Schedule

Automatic syncs run daily at 2:00 AM UTC. This timing is chosen to minimize impact on your store's performance during peak hours.

Time Zone Note: All sync times are in UTC. Convert to your local time zone to know when syncs occur in your area.

Support

Need help with Shopify Auto-Sync? Plus plan subscribers get priority support: